This Privacy Policy describes how Lakeside Resort and Conference Center ("we", "us", or "our") collects, uses, and shares information when you visit our website www.lakesideresortandconferencecenter.com (the "Site") or when you make reservations or inquiries about our services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

By accessing or using our Site, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

When you use our Site, make reservations, or communicate with us, we may collect personal information that you provide voluntarily. This information may include:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (such as credit card details)

• Special requests or preferences for your stay

Automatically Collected Information

We may also collect certain information automatically when you visit our Site, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time and date of visit

• Referring website

• Cookies and similar tracking technologies

Use of Information

We use the information we collect for various purposes, including:

• To process reservations and payments

• To communicate with you about your reservation or inquiries

• To provide customer support and respond to your requests

• To improve our services and offerings

• To send promotional emails and marketing communications (you may opt out at any time)

• To ensure the security of our Site and prevent fraud

Sharing of Information

We may share your information in the following circumstances:

• With service providers and third parties who assist us in operating our business, such as payment processors, marketing agencies, and IT service providers

• With our affiliates and subsidiaries for business purposes

• When required by law or to protect our rights or the safety of others

• In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

We do not sell your personal information to third parties for their marketing purposes.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Site may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive from us.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we may have collected information from your child, please contact us.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Lakeside Resort and Conference Center
100 Clearview Drive
Houghton Lake, MI 48629
Email: admin@lakesideresortmi.com
Phone: (989) 422-4000

Last updated: February 29, 2024